Terms of Service

FORGED Vitality - Terms of Service

Trading Name: FORGED Vitality
Trademark: FORGED Vitality® (Registered Trademark of FORGED Lifestyle Limited)

Parent Company: FORGED Lifestyle Limited
Company Number: 16862048

Registered Address:
3rd Floor, 86–89 Paul Street
London
EC2A 4NE
United Kingdom

Governing Law: England & Wales

1. Definitions & Interpretation

Company
FORGED Lifestyle Limited, operating under the registered trademark and trading name FORGED Vitality.

Brand / Trading Name
FORGED Vitality®, a supplement brand owned and operated by FORGED Lifestyle Limited.

User / Customer: is Any person purchasing, using, viewing, or interacting with products, services, content, or materials sold or distributed under the FORGED Vitality brand.

Products: are Dietary supplements, nutritional products, health products, and related items sold by FORGED Vitality.

Content: All written, visual, digital, printed, or verbal material including product descriptions, marketing content, blog posts, videos, emails, packaging text, labels and instructions.

2. Scope & Applicability

These Terms apply to:

• Purchasers of FORGED Vitality products
• Visitors to the FORGED Vitality website or social media
• Customers purchasing via online platforms or marketplaces
• Third parties interacting with FORGED Vitality content

By purchasing or using FORGED Vitality products or content, you agree to these Terms.

3. Product Nature & Intended Use

FORGED Vitality products are food supplements and wellness products, not medicines.

Products are designed to support general health, fitness and wellbeing when used in accordance with the instructions provided.

Products must be used:

• In accordance with label instructions
• Within recommended dosage limits
• By individuals who have assessed their suitability

4. Medical Disclaimer

Nothing sold, published, or distributed by FORGED Vitality constitutes medical advice.

Products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a qualified healthcare professional before using supplements if they:

• Are pregnant or breastfeeding
• Have a medical condition
• Are taking prescription medication
• Have allergies or sensitivities
• Are under medical supervision

Failure to seek appropriate medical advice is done at the customer's own risk.

5. Supplement Safety, Allergies & Customer Responsibility

Customers are responsible for:

• Reading all product labels and ingredient lists before consumption
• Checking for potential allergens or ingredient sensitivities
• Ensuring the product does not conflict with medications or health conditions
• Using the product within recommended dosage instructions

5.1 FORGED Vitality accepts no liability for adverse reactions arising from:

• Failure to read labels
• Exceeding recommended dosage
• Mixing supplements irresponsibly
• Known allergies not checked by the customer
• Combining supplements with medications without medical advice

6. Misuse of Products

Products must only be used as directed.

Examples of misuse include but are not limited to:

• Exceeding the recommended daily dose
• Using supplements as a substitute for medical treatment
• Mixing products with alcohol or substances that may create risk
• Use by individuals outside the recommended age group

FORGED Vitality and FORGED Lifestyle Limited accept no liability for injury, illness, or harm resulting from product misuse.

7. Product Information & Accuracy

We take reasonable care to ensure product information is accurate.

However:

• Packaging and labelling may change
• Nutritional information may vary slightly between batches
• Images are for illustrative purposes

Customers should always refer to the physical product label for the most accurate information.

8. Limitation of Liability

To the fullest extent permitted by law:

FORGED Lifestyle Limited and the FORGED Vitality brand shall not be liable for:

• Indirect or consequential losses
• Loss of profits or business
• Health effects caused by misuse or failure to follow instructions
• Adverse reactions caused by undisclosed allergies
• Third-party misuse or resale of products

8.1 Total liability, where legally permitted, shall not exceed the amount paid for the product giving rise to the claim.

8.2 Nothing in these Terms excludes liability where prohibited by law, including liability for death or personal injury caused by negligence.

9. Product Quality & Consumer Rights

Products are supplied in accordance with UK consumer protection law including the Consumer Rights Act 2015.

Customers have the right to receive products that are:

• Of satisfactory quality
• Fit for purpose
• As described

If a product is faulty, damaged, or not as described, customers may be entitled to repair, replacement, or refund under applicable law.

10. Returns & Refund Policy

This policy complies with the Consumer Contracts Regulations 2013.

10.1 Cooling-Off Period (Distance Sales)

Customers purchasing online have a 14-day cancellation period beginning the day after the product is received.

However, this right is lost if the product seal has been broken due to health protection and hygiene reasons.

10.2 Supplement Return Restrictions

For safety and hygiene reasons, ingestible products cannot be returned if:

• The safety seal is broken
• The packaging is opened
• The product has been used

This restriction is permitted under UK consumer protection law for sealed goods unsuitable for return once opened.

10.3 Faulty or Damaged Products

If a product arrives:

• Damaged
• Defective
• Incorrect

Customers must notify FORGED Vitality within 48 hours of delivery.

We may request:

• Photographs
• Batch numbers
• Order details

A replacement or refund will be offered where appropriate.

10.4 Return Conditions

Eligible returns must be:

• Unopened
• In original packaging
• In resaleable condition

Customers may be responsible for return shipping costs unless the product is faulty.

11. Orders, Payment & Pricing

Orders are confirmed only when payment is successfully processed.

FORGED Vitality reserves the right to:

• Refuse or cancel orders
• Correct pricing errors
• Limit quantities where necessary

Accepted payment methods may include card payments, digital payment providers and other authorised payment processors.

12. Intellectual Property

All branding, trademarks, logos, product names, and content associated with FORGED Vitality remain the intellectual property of FORGED Lifestyle Limited.

Unauthorised reproduction, resale, or use of intellectual property is strictly prohibited.

13. Product Storage & Handling

Customers must store supplements according to label instructions.

Improper storage may degrade products and invalidate any claim relating to product effectiveness or quality.

14. Age Restrictions

FORGED Vitality products are intended for adults aged 18 and over unless explicitly stated otherwise.

By purchasing products, customers confirm they meet the minimum age requirement.

15. Third-Party Retailers & Resellers

Where products are sold via third-party platforms or retailers:

• Additional retailer terms may apply
• FORGED Vitality is not responsible for third-party storage conditions or handling practices

16. Force Majeure

FORGED Vitality shall not be liable for failure or delay in performance caused by events beyond reasonable control including:

• Natural disasters
• Supply chain disruption
• Government restrictions
• Transport disruption
• War or civil unrest

17. Governing Law

These Terms are governed by the laws of England and Wales.

Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Amendments

FORGED Lifestyle Limited reserves the right to update or modify these Terms at any time.

Continued use of FORGED Vitality products or services constitutes acceptance of updated Terms.

19. Contact Information

FORGED Vitality
(A trading name of FORGED Lifestyle Limited)

Registered Address:
3rd Floor, 86–89 Paul Street
London
EC2A 4NE
United Kingdom

Email:
[email protected]